How can I cancel a reservation?
Last Updated: Oct 03, 2018 03:19PM PDT
Note: You must cancel your reservation 7 days prior to your arrival date to avoid a penalty of one night's room rate and tax. On or after May 23, 2019, you must cancel with the hotel directly.
To cancel your reservation:
- Online via the DAC Housing Website by clicking on Reservation Management and entering your confirmation number, email address and zip/postal code. Once you arrive at the Reservations Details page, click “Cancel Reservation” in red. To confirm your cancellation, choose a cancellation reason and click “Cancel Reservation”.
- You may call the DAC Housing Contact Center at 800.450.5185 (Toll Free U.S. & Canada) or at +1.415.979.2261 (all other countries) Monday – Friday, 9 am – 9 pm Eastern Time.
- You may send us a message through the DAC Housing Support Center.
- You may fax your changes to 415-216-2537.